June 18, 2020
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Article

Identification of the key factors for success in the hotel sector

Publicated to:Intangible Capital. 14 (1): 74-98 - 2018-01-01 14(1), DOI: 10.3926/ic.1103

Authors: Antonio Alvarez-Ferrer; Fernando Campa Planas; Juan Pablo Gonzales Bustos

Affiliations

Univ Rovira & Virgili, Tarragona, Spain - Author
Universitat Rovira i Virgili - Author

Abstract

Purpose: The aim of this work is to identify the key factors for success in the hotel sector. This objective is motivated by the importance of tourism in the Spanish economy, taking into account the fact that it represents 11.1% of the GDP and accounts for 13% of all employment, with 2.49 million jobs, according to INE (Spanish National Statistics Bureau) data for 2015.

Keywords

HospitalityHotelHotel sectorKey factorsKey success factorsLiterature reviewProfitability

Quality index

Bibliometric impact. Analysis of the contribution and dissemination channel

The work has been published in the journal Intangible Capital, Q3 Agency Scopus (SJR), its regional focus and specialization in Business and International Management, give it significant recognition in a specific niche of scientific knowledge at an international level.

From a relative perspective, and based on the normalized impact indicator calculated from the Field Citation Ratio (FCR) of the Dimensions source, it yields a value of: 3.01, which indicates that, compared to works in the same discipline and in the same year of publication, it ranks as a work cited above average. (source consulted: Dimensions Aug 2025)

Specifically, and according to different indexing agencies, this work has accumulated citations as of 2025-08-02, the following number of citations:

  • WoS: 4
  • Scopus: 9
  • Google Scholar: 33

Impact and social visibility

From the perspective of influence or social adoption, and based on metrics associated with mentions and interactions provided by agencies specializing in calculating the so-called "Alternative or Social Metrics," we can highlight as of 2025-08-02:

  • The use of this contribution in bookmarks, code forks, additions to favorite lists for recurrent reading, as well as general views, indicates that someone is using the publication as a basis for their current work. This may be a notable indicator of future more formal and academic citations. This claim is supported by the result of the "Capture" indicator, which yields a total of: 95 (PlumX).

It is essential to present evidence supporting full alignment with institutional principles and guidelines on Open Science and the Conservation and Dissemination of Intellectual Heritage. A clear example of this is:

  • The work has been submitted to a journal whose editorial policy allows open Open Access publication.
  • Assignment of a Handle/URN as an identifier within the deposit in the Institutional Repository: http://hdl.handle.net/20.500.11797/imarina6408717

Leadership analysis of institutional authors

There is a significant leadership presence as some of the institution’s authors appear as the first or last signer, detailed as follows: First Author (Antonio Alvarez-Ferrer) .

the author responsible for correspondence tasks has been Antonio Alvarez-Ferrer.